We are a leading UK supplier of refurbished Apple iPhones since 2012. We are a web based business and have offices in Manchester and Preston. We are open Mon-Fri 9am-7pm. Our phone line is usually monitored in the afternoon. Local pickup is available as well as drop offs for returns. Please contact us first if you wish to drop by and visit us.
We offer free postage on all our refurbished iPhones throughout the UK and also offer express international postage.
We are a UK VAT registered Limited Company.
Please contact us for wholesale related inquires.
You can view our full list of frequently asked questions over here but below is 3 of our most received questions:
Where do your Apple iPhones come from?
- We have contracts with large corporations that upgrade their employees phones periodically.
- Customer returns from retail shops and carriers. These are usually phones that were unwanted gifts and the customer returned the phone shortly after receiving it.
- Our buyback program of individual customer that are looking to sell their used phone.
Once we intake our iPhones we perform an extensive test on each iPhone to check all features and functions which include making sure it is SIM unlocked, verifying it has a clean IMEI and not listed as stolen and then checking the battery, screen, speakers, microphone, wifi, Bluetooth and alot more during the test. If any function fails testing, our experienced technician will replace the part and then retest.
Lastly, we clean and sterilise the iPhone and then grade it based on the cosmetic appearance of the phone and then offer it for sale on our website.
Why trust us?
You may have heard about us through a friend or family member that referred you but if you are still unsure about trusting us to deliver your order, consider this:
When you make a payment through our preferred method of PayPal, it includes purchase protection! That means that if you don't receive your item or it is not as described, you can contact PayPal and they will ensure you get the item you ordered or fully refund you. (Even if you checkout as a PayPal guest and enter your debit/credit card, you can still benefit from this PayPal feature!).
Some credit & debit cards have a similar feature as well and you can lodge a complaint directly with your bank. Please always contact us first if you have any concerns.
We treat your information with the highest level of privacy and do not share or sell your information to other companies.
What is your return policy?
We offer one of the most flexible return policies in the industry. Contact us within 30 days of receiving your iPhone and let us know you want to return it and we will authorise your return and provide full return instructions.We will even cover the return postage if the reason for return is because of a fault with the iPhone.
In addition to our 30 day money back guarantee, we also include a 6 month warranty with every iPhone. if you experience any issue with your iphone within 6 months of purchasing your iPhone we will assist you in resolving the issue. (This does not include accidental or cosmetic damage).